Fitbit Surge Not Counting Floors

Sometimes i wake up in the morning and have already 8 floors done.

Fitbit surge not counting floors.

The unit uses the air pressure altimeter to count floors and it only counts floors going up not down. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. It s great to have you here. Ive had one problem after another i wish i d bought a garmin.

I have restarted it that didnt work fed up with it it cost a fortune and doesnt work properly. Exposure to excess moisture can also cause result in fewer floors. Bought it mid of january and it worked fine till 24th of february. Your device registers one floor when you climb about 10 feet at one time.

Your device uses it s altimeter to detect variance in altitude. Last sunday i was out with wife and daughter and my surge recorded 188 floors. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. Mtbiker26 welcome to the fitbit community.

A pressure difference equivalent to about 10 ft is counted as 1 floor. Since 25th of february the floor count is a total nonsense. Fitbit charge 2 fitbit one or fitbit surge. Sorry for the delay in my reply.

I am assuming that the fitbit is broken but thought inwould raise the issue on here if it can be fixed easily with the app. Let me help you with your charge 2 not counting floors nor notifying you about new badges. This helps to reduce undercounting your steps and it is also the default setting. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation.

My fitbit surge is not counting floors ive been up down loads of times but it wont move off 2. Partial floors are not counted so if you climb 15 ft you get credit for one floor. When your tracker is on your non dominant wrist fitbit increases the step counting sensitivity. Not all flights are the same height or distance so if the flight you climbed is less than 10 feet you may find that the device s floor count doesn t exactly match how many floors you climbed.

I do have a similar problem with my fitbit surge. Over the past week my fit bit has stopped counting floors. I normally do around 40 60 floors a day and no i m lucky if it registers 1. Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo.

Your device registers 1 floor when you climb about 10 feet or 3 meters.