Fitbit Step Counter Not Working

This guide will walk you through fixing any issues you have with your fitness tracker not recording your steps.

Fitbit step counter not working.

For fitbit versa lite edition and fitbit versa 2 hold the back button for 10 seconds. I just got the fitbit chrage 2 hr for my birthday 4 days ago and i absolutely love it. Let go of the buttons. When it fails to do that it feels like there s no point having the tracker.

Your tracker should vibrate. If everything is properly connected and still not working try plugging it into a different usb port. Simply press the side button on your charge 4 while it s turned on. For fitbit versa and fitbit ionic press and hold the back and bottom buttons until you see the fitbit logo on the screen.

Before to continue with the next steps i d like to know what you can see on the display of your fitbit. Tjharding and charlie2869 you ve done an excellent job troubleshooting your fitbit. Fitbit devices don t count floors on stationary exercise equipment such as a stairmaster or treadmill or when you go down a flight of steps. If you still have issues with your device turn it off and turn it back on.

Good to hear that it is working now after the all the steps that you both have. Fitbit devices have a finely tuned algorithm for step counting. The fitbit is halfway charged currently. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running.

On your versa 2 swipe over and select the timer option. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. Your fitbit fitness tracker is supposed to record various things like steps calories and time. Is this responding when trying to charge it.

However my step count if frozen at 13 063 steps and will not count anymore steps or miles calories stairs etc. When working at a desk cooking or performing other activities with arm movements a device on your wrist may add some steps. The length of your charge varies depending on your device but there are ways to extend it. However it continues to track my heart rate.

If all of these steps have failed you try restarting your fitbit. I had to do that and had a new watch in 4 days just watch no band or anything else but not a problem. Your device registers 1 floor when you climb about 10 feet or 3 meters.