Fitbit Step Counter Frozen

With the advice previously given not working what do you recommend next.

Fitbit step counter frozen.

My versa is frozen on the watch face. Charge 3 charge 4 press and hold the button on your tracker for 8 seconds. Don t know how to reset the charge 3 the instructions don t seem to work or i m on the wrong fitbit. When you see a smile icon and the tracker vibrates the tracker restarted.

Sorry to hear that the display on your charge 3 has frozen. It has been frozen for 3 days now. So today my fitbit ionic stopped counting steps very subtly. Clip the other end of the charging cable to the port on the back of the tracker.

Fitbit inspire high tech. Wear your tracker or watch to record your sleep then use the fitbit app to view insights set goals and create a better bedtime routine see how everything you do adds up log meals and snacks then compare that information against your activity stats to get a better idea of your calories in vs. I have reset my clockface twice charged my fitbit to 100 and restarted by holding the button for 8 seconds while it was charging. The way to fix it is simple enough just restarting the ionic but its an issue non the less.

If i didn t have notification to move for example then i w. I just got the fitbit chrage 2 hr for my birthday 4 days ago and i absolutely love it. Still my screen is frozen showing only calories burned. Tried to reset several times shutdown and let it sit for 15 minutes but nothing is working.

It won t change with swiping won t show the battery charging icon nothing. When you see the fitbit logo and the tracker vibrates the tracker restarted. In order to sort this out i d recommend restarting your tracker by following these steps. However my step count if frozen at 13 063 steps and will not count anymore steps or miles calories stairs etc.

It won t change the time count steps track heart rate or anything. However it continues to track my heart rate. Plug the charging cable into the usb port on your computer or any ul certified usb wall charger. The fitbit is halfway charged currently.

Charge 2 press and hold the button on your tracker for 4 seconds. Went to charge my fitbit and it just stayed on the clock screen. I m afraid if i factory reset i will loose all the info it s tracked.