Fitbit Charge 2 Wont Count Floors

Fitbit detects elevation change by change in barometric pressure.

Fitbit charge 2 wont count floors.

To count as a floor it must be at least ten feet elevation change. Hi stellabella43 i am glad that the floor counting functionality is now restored following a successful restart of your fitbit charge. Your device registers 1 floor when you climb about 10 feet or 3 meters. Three days ago it was intermittent and today it won t count them at all.

Occasionally it will give me 1 or 2 but nothing has worked from other posts i ve read. For some reasone it wont count how many floors i ve climbed. I tried everything suggested by this community but the problem solved itself when i accidentally let the battery run completely flat. I got my fitbit charge 2 on feb 16 2018 and it accurately counted the flights of stairs in my home.

You could try raising your arm over your head at the top of stairs to make it look like another foot or so. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. I had this problem too. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation.

I have tried restarting it numerous times but my fitbit still won t count floors. That was some weeks ago and i ve had no other problems since then. I used to own the fitbit charge hr until i busted it. Solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community solved my fitbit charge 2 won t count stairs community solved charge2 stopped counting floors fitbit community.

Clip your charge 2 to the charging cable and make sure the cable is plugged into a usb port on your computer. It is important to know however that floors will only get counted if the change in elevation is at least 10 feet and the ascent is uninterrupted. Whats people lookup in this blog. I recharged and restarted my charge 2 and it started counting floors again.

If your stairs are exactly 10 feet or a bit under it might not always detect it exactly. Press and hold the side button on your tracker for four seconds. So i bought the new fitbit charge 2. It s always shows 0 when i know that i usualy climb about 5 to 7 floors a day.